Last updated: 21 October 2026
Sophie’s Kitchen Sussex respects your privacy and is committed to protecting your personal information.
Information we collect
When you contact us through our website, we may collect:
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Your name;
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Your email address and telephone number;
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The information included in your message; and
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Limited technical information used for website security and spam prevention, such as your IP address and information about your browser or device.
You do not have to provide this information, but we may be unable to respond to your enquiry without it.
How we use your information
We use your personal information to:
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Respond to your enquiry;
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Discuss or provide services you have requested;
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Keep appropriate records of our correspondence; and
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Protect our website from spam, fraud and misuse.
Our lawful basis for using this information is usually our legitimate interest in responding to enquiries and operating our business. Where your enquiry relates to a potential booking or service, we may also use your information to take steps at your request before entering into a contract.
reCAPTCHA
Our contact form is protected by Google reCAPTCHA v3. This service helps us distinguish genuine enquiries from automated or abusive activity.
reCAPTCHA may collect technical information about your device and interaction with the website and may place a necessary cookie. Information collected by reCAPTCHA is processed by Google in accordance with its Privacy Policy and Terms of Service.
Sharing your information
We do not sell your personal information.
We may share it with trusted service providers that help us operate the website, email system or business. Google processes information when reCAPTCHA is used. Some service providers may process information outside the UK using legally recognised safeguards.
We may also disclose information where required by law.
How long we keep your information
We keep contact-form enquiries only for as long as reasonably necessary to respond and manage any resulting service or booking. Enquiries that do not lead to an ongoing customer relationship will normally be deleted within 12 months of our last contact.
We may retain certain information for longer where required for tax, accounting, contractual or legal purposes.
Security
We take reasonable steps to protect your information against unauthorised access, loss, misuse or disclosure. However, no method of sending information over the internet is completely secure.
Your rights
Depending on the circumstances, you may have the right to:
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Ask for a copy of the personal information we hold about you;
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Ask us to correct or delete your information;
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Ask us to restrict how we use your information; and
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Object to our use of your information.
To exercise any of these rights, contact us using the details below.
Contact us
Sophie’s Kitchen Sussex is responsible for the personal information described in this policy.
Email: info@sophies-kitchen.co.uk
Address: Horsham Sports Club, Cricket Field Road, Horsham, RH12 1TE
If you have concerns about how we use your information, please contact us first so that we can try to resolve them. You also have the right to complain to the Information Commissioner’s Office through www.ico.org.uk.
